FAQ(Frequently Asked Questions)

1. How to place an inquiry or order?

Answer:

There are several ways order our products:

Order by E-mail:send the order with detailed description to our Email, you can find our email address below, or our website www.bestrockbits.com

Talk on Instant Messenger: Skype: chinarockbit

Order by FAX: You can print out a copy of your order and fax it anytime to us at **************3

Order by TEL: If you'd prefer to talk to a live person, you have the option to call us at ***6 **********3 at any time.

2. About lead time and transportation?

Answer :

The lead time depend on the quantity of order. Usually ship by sea/ocean, small or urgent order we can deliver by air.

According to the distance from china to your port/destination, usually from northern China to European about *0 days to Hamburg *5 days to UK and France, *8 days to Italy. To West of North America is about *0 days, Eastern North Amerca is about *2 days, Eastern Africa is about *0 days, South Afria *5 days, Western Africa *0 days. To Western South America about *0 ~ *5 days, to Western Southh America *0 days, e.g. Santos Brazil. To Austrilia is about *0 days. To Japan is about 7 days, to East-south Asia is always less than *5 days.

3.Can I expect a quality products?

Answer :

Yes. All our activities are certificated by ISO and API, we have many regular customers in many countries and regions who are trading or drilling contractors. We have very good reputation in drilling field.