1. Quality problems of products sold by our company will be
solved as per the three guarantees system of our company by the
three guarantees service team;
2. Related personnel will be sent to the site immediately after
receiving quality complaints (by call, letter or oral notice)
from clients;
3. Personnel involved in after-sales service shall be serious
and considerate in handling the problem to make clients
care-free;
4. In addition to solve quality problems, personnel involved in
after-sales service shall train clients, answer their technical
inquiries and related questions free of charge;
5. Related cost for products with quality problem will be
shouldered by our company. Our company charges for quality
problems caused by clients (or problems after the warranty
term), but the charge will not be higher than the expense (or
cost);
|
apacity
|
Main
|
t
|
*0
|
*5
|
**0
|
**0
|
**0
|
**0
|
**0
|
|
|
Aux
|
*0
|
*0
|
*0
|
*2
|
*0
|
*0
|
*0
|
|||
|
Span
|
S(m)
|
*0
|
*5
|
*0
|
*6
|
*2
|
*8
|
*8
|
*8.5
|
|
|
Lifting height
|
Main
|
m
|
Above rail max.*2
|
*2
|
*6
|
*2
|
*3
|
*8
|
3 3/*0
|
|
|
Aux
|
Above rail max.*4
|
*7.5
|
*3
|
*4
|
*0.0
|
*4.0
|
||||
|
Lifting speed
|
Main
|
m/min
|
7.*8
|
6.*5
|
4.*2
|
0.**1.8
|
0.***1.4
|
0.***1.5
|
0.***1.5
|
|
|
Aux
|
*9.8
|
9.*8
|
9.*8
|
6
|
7.5
|
6
|
0.**6
|
|||
|
Trolley speed
|
m/min
|
*8.6
|
*8.9
|
*3.1
|
*0
|
7
|
*0
|
1.****3.6
|
||
|
Crane speed
|
m/min
|
*2.7
|
*7.8
|
*6
|
*7
|
*8
|
1.***6
|
|||
|
Work duty
|
|
A5
|
A5
|
A5
|
A5
|
A5
|
A5
|
A5
|
||
|
Track
|
|
QU *0
|
QU **0
|
QU **0
|
||||||
