Q2: How long is your delivery time?
A2: Generally it is ***0 days if the goods are in stock. or it is
****0 days if the goods are not in stock, it is according to
quantity.
Q3: What if I don't have export experience?
A3: We have reliable forwarder agent which can ship items to you by
sea/air/express to your doorstep. Any way, we will help you choose
the most suitable shipping service.
Q4: What is your terms of payment?
A4: *0% advance as deposit, balance before shipment or against BL
copy.
Q5: How is your technical support?
A5: We provide lifetime online support through WhatsApp/ Wechat/
Email. Any problem after delivery, we will offer you video call
anytime,our engineer will also go to oversea help our customers if
necessary.
Q6: Can you get the the machine customized for us?
A6: Of course, brand name, machine color, designed unique patterns
available for customization.
Q7:How to become your agent?
A7:Contact us through Alibaba/Email/WhatsApp, we will give you the
best price and look forward to your greetings.
Q8: How to insatll and use the embroidery machine?
A8: We have the English teaching manual and videos;All the videos
about every step of machine Disassembly, assembly, operation will
be sent to our customers.
Q9:Can you provide the free shipping to sea port?
A9:Yes, we provide the free shipping to your convenient sea port.
If you have agent in China, we can also ship it to them for
free.
Q*0. What is the packing?
A*0:General machines are with vacuum packing. Particular machine
are packing with vacuum and wooden case. Container loads as per the
machine size.
Q*1. Do you test all your goods before delivery?
A*1:Yes, we have **0% test before delivery
Q*2: How do you make our business long-term and good
relationship?
A*2:We keep good quality and competitive price to ensure our
customers benefit ; We respect every customer as our friend and we
sincerely do business and make friends with them, no matter where
they come from.
