タイトルまたは説明

Ningbo Jianrong Technology Co., Ltd.
 
V. after-sales service
In order to ensure the normal operation of equipment and engineering, Ningbo Jianrong Technology Co., Ltd. has established customer files for each customer, and each customer is regularly carried out by a special person.
Patrol, return visit, for the operation of the project to provide professional after-sales service.
Our after-sales service can be divided into two categories: after-sales service within the warranty period and after-sales service after the expiration of the warranty period. In general, the quality assurance period of MBR composite membrane equipment in our company is 1 year, and the service life of the membrane is 3 ≤ 5 years. Under normal operating conditions, any quality problems occur during the quality assurance period, our company will be responsible for free maintenance, replacement of parts; due to illegal operation resulting in membrane equipment failure, our company is responsible for maintenance, and only charge material fees. After the expiration of the warranty, we supply the required accessories and provide maintenance services at a favorable price.
5.1 details of after-sales service during the warranty period
5.1.1 **-hour response mechanism
After receiving the customer maintenance notice, we will provide the solution within *4 hours. If necessary, we will provide free on-site technical support to the fastest
The speed recovery device is running.
 
5.1.2 specialized file management
Set up special files for each customer, return visits regularly, timely notify users of MBR management attention (operation, winter, maintenance, etc.).
5.1.3 Technical training and technical support
After the installation of the equipment, our company provides a free membrane equipment operation training for the relevant personnel, gives technical guidance to the operation of the equipment, and assists the customers in solving the transportation.
Problems encountered in the line.
5.1.4 regular inspections
During the warranty period, our company visits the project site free of charge.
Customer first, positive, enterprising, continuous innovation
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