What's
the warranty statement?
Warrants all the products
manufactured by us to free from defects in material and
workmanship
under normal use of a period of *2
months or *6months after the date of the original purchase price if
repair
or replacement is not possible of
practical,Our warranty covers ONLY the product
itself.
we will assume no liability for
labor costs, installation costs, or other losses. Your warranty
rights will be honored
only when the product has been
installed and used properly as deemed by us, We will not repair
products
damaged by improper use or faulty
installation.
What's
the return policy?
All order shipments leave our
factory complete and in working order, customer must report and
damage within 7days of
receipt of order by sending
digital photographs(.JPG) of damaged items. Customer must retain
damaged merchandise,
package and shipping containers
until claim had been settled. Damage in transit is the sole
responsibility of the carrier,
and any claim beyond this 7days
period will not be deemed valid by us.
How
about in case of breakage?
We will accept returns for a
refund within *0days of the shipment of your order. Please
note
exceptions bellow:
Returns
must be first acknowledged by PRIOR to return, Please contact the
related salesman in charge.
All
packages sent to us MUST have the initial sales invoice number
issued and printed clearly on the outsite of
package, A lack thereof will result in the item being immediately
restocked and no credit or refund will be issued.
All
returns must be made in their original packaging with sufficient
packing material. Modified or installed items will not
be
accepted for return.
How
about the after-sales service?
*4 hours around the clock & *2 months warranty, if need our
engineer for door to door service.
Life-long maintenance service for the product
Thanks for your support to PEACENTURY