What's the warranty
statement?
Warrants all the products
manufactured by us to free from defects in material and
workmanship
under normal use of a period
of *2 months or *6months after the date of the original
purchase price if repair
or replacement is not
possible of practical,Our warranty covers ONLY the
product itself.
we will assume no liability
for labor costs, installation costs, or other losses. Your
warranty rights will be honored
only when the product has
been installed and used properly as deemed by us, We will not
repair products
damaged by improper use or
faulty installation.
What's the return
policy?
All order shipments leave
our factory complete and in working order, customer must
report and damage within 7days of
receipt of order by sending
digital photographs(.JPG) of damaged items. Customer must
retain damaged merchandise,
package and shipping
containers until claim had been settled. Damage in transit is
the sole responsibility of the carrier,
and any claim beyond this
7days period will not be deemed valid by us.
How about in case of
breakage?
We will accept returns for
a refund within *0days of the shipment of your order. Please
note
exceptions bellow:
Returns must be first acknowledged by PRIOR to return, Please
contact the related salesman in charge.
All packages sent to us MUST have the initial sales invoice
number issued and printed clearly on the outsite of
package, A lack thereof will result in the item being
immediately restocked and no credit or refund will be issued.
All returns must be made in their original packaging with
sufficient packing material. Modified or installed items will
not
be accepted for return.
How about
the after-sales service?
*4 hours around the clock & *2 months warranty, if need
our engineer for door to door service.
Life-long maintenance service for the product
Thanks for your support to PEACENTURY
