Description
Customer Service for Mirrored Furniture 1.Can I negotiate the
Prices? **************************************- Yes, we may
consider discounts for multiple container load of mixed goods or
bulk orders of individual products. 2.What is your minimum order
requirement?
*********************************************************- We
prefer to executing orders of more than **0 pcs for each item. But
you can take **0pcs/item for tha fist time to check everything.
3.How long will it take to execute my order?
*********************************************************- This
depends on the size and complexity of the order. Please let us know
the quantity and codes of the items so that we can advise a
production schedule. 4.Do you provide samples?
********************************************- Yes, we can supply
samples of most items. If you require the samples to be sent by
DHL, Blue Dart, Fedex, etc., please suggest your detail address so
that I can inquire for the freight for you. Our sample charge **0%
of the quotation. We will turn the *0% back to you when you give me
the order. It normally takes 1~2 weeks to prepare the sample(if 1
item). 5.Do you have products in stock?
********************************************- Sorry, we do not
always reserve stock. If there is any stock, we will inform you
with details in the reply of your enquiry. 6.How much will the
shipping charges be?
***********************************************- This will depend
on the size of your shipment and the method of shipping. When
inquired about shipping charges, we hope that you let us know the
detailed information such as the codes and quantity, your favorable
method of shipping, (by air or by sea,) and your designated port or
airport. We will be grateful if you can spare us some minutes to
help us since it will enable us to evaluate the cost based on the
information provided. 7.Can you give warranty of your products?
******************************************************- Yes, we
extend a **0% satisfaction guarantee on all items. Please feel free
to feedback immediately if you are not pleased with Yadea’s quality
or service. For the overseas orders, we guarantee most accessories.
However, lamp items must not be returned since the shipping cost is
high. Provided emails with details including pictures, we will send
replacements at our cost to repair the lamps or compensate new ones
in some coming orders. In some special cases we may turn to a
discount as a solution. 8.Can I visit you?
********************************************************************-
Sure, we have showroom in Shaoxing City,Zhejiang Province. If you
are a volume buyer and would like to visit our in-house products,
please contact us to make an appointment. The address: West Xingbin
Road & South Shuangzha Road, Binhai Industry Zone, Shaoxing
city, Zhejiang Province, China. If you come by plane, you should
choose Hangzhou Airport(another name is Xiaoshan airport). 9.Why
don't you state your prices on your website?
*********************************************************************-
We are a business-to-business company and seldom sell to the
terminal consumers. Considering our clients' interests and privacy,
we actually do not state our prices on our website. The reason is
that our client does not want their cost is shown to consumers. We
hope that you can submit a target price form to us since we
actually need to investigate our markets, which helps us to tune in
to our client's need and provide them with more information of new
products. It also helps us to verify whether or not an inquiry is
from a bona fide business. *0.How can I know how my order is being
done?
**********************************************************************-
We will inspect and test all merchandise in case of damage and
missing parts before shipping. The detailed inspection pictures of
the order will be sent to you for your confirmation before
delivery. The color of products on pictures may vary slightly from
actual one due to photography, scanning, etc.
